Kids Beds Company FAQ
The following information should answer any questions you may have about placing an order for a kids bed and children's furniture with the Kids Beds Company
Glossary of Terms
Shipping Information
Placing An Order
Returns & Exchanges
Miscellaneous
Shipping Rates
Shipping & Delivery Times
Shipping Outside the Contiguous USA
- The shipping information and prices apply to items being delivered within the contiguous USA only. Shipping to Alaska and Hawaii will require additional shipping costs; for exact shipping costs to Alaska or Hawaii, please contact Customer Service Dept at 860-642-7790
Tracking & Order Status
- You can check on the status of your order by visiting the link below and entering your Order Number and Email Address
- Order Status
- Once your furniture has been shipped you will receive an email notifying you that your order has been shipped. This email will also include a tracking number and a link to the web site of the carrier who will be delivering your beds where you will be able to track the status of your order while in transit.
Payment Methods
- The Kids Beds Company gladly accepts personal checks, money orders, MasterCard, Visa, American Express & Discover. Phone and online orders are limited to major credit cards. Sorry, we cannot accept C.O.D. orders.
Placing An Order
- The Kids Beds Company accepts orders online, by phone or by mail.
- Online: www.kidsbedscompany.com
- Phone: 860-642-7790
- Mail:
The Kids Beds Company (A Division Of The Yankee Retail Company)
841 Route 32, Suite 6
North Franklin, CT 06254
Canceling An Order
How To Return A Kids Bed – Return Policy
If My Furniture Is Received Damaged
- We want you to enjoy your purchase when it arrives and therefore make every effort to ship items securely. In the event that you receive a damaged item, please call us within seven days of receipt – (860) 642-7790. Our customer service representatives will make arrangements to have the damaged item/part picked up and a new item or part in the same style and color, shipped to you.
- Please note: If you choose not to receive a replacement, we will make arrangements to have the damaged item picked up and your refund will be issued less original shipping costs. If the item was shipped to you at no charge the actual shipping costs for items will be deducted from the refund.
- Note: ALL DAMAGE CLAIMS MUST BE MADE WITHIN 7 DAYS OF RECEIPT OF THE ORDER
- We reserve the right to make changes to our policies with or without notice.
Contacting The Kids Beds Company
We provide three easy ways to contact us - email, phone, mail
- Email: customerservice@yankeeretail.com
- Phone: 860-642-7790
- Mail:
The Kids Beds Company (A Division Of The Yankee Retail Company),
841 Route 32, Suite 6, North Franklin, CT 06254
